Lets face it we have all been their... 'New Player'! Your completely unaware of the rules and the general flow of the server.
Obviously until you get settled in your always in the 'red zone' for getting banned. Tbh although most are unbanned this server bans the most new joiners then any other server in probably minecraft history.
I propose this plan: When a player breaks a rule instead of just banning them give them a warning first.
The warning system will need a command like !warn [name]. The side-effects of a warning is that you have 5 hours added to the time from joining to being a zedling. If this doesnt teach them a lesson then obviously ban them.
Furthermore, I have a few command suggestions. !pvp - Toggles whether the player wants pvp on or off. !near - See which players are near. !checkchest - Check your chests for anything different from when you last edited it. !guardian - Sends a message to a online guardian saying you need help.
Please Consider. - Jamie1664