Zedwork
Sudden Server Maintenance
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- Mellorian
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Re: Sudden Server Maintenance
by Zedwick » Tue Feb 11, 2020 6:15 pm
!shrug
I got support on the phone this morning, over 7 hours ago, and we managed to make some progress by solving one of the issues preventing further work on this in just over an hour. However I have not been able to talk to support in the last 5-6 hours so nothing has really moved since then.
The server is currently completely offline, with no access to the internet, and has been that way since yesterday. I cannot login remotely, and after paying for separate "physical" access via usb in the datacentre yesterday (which we only got working earlier today) I can see that I cannot communicate with any other server over the internet from it, except the gateway which would connect it to the internet. I have not yet been able to determine the cause, and am really just waiting for our host to do more debugging from their end. I do not believe I will hear from them until tomorrow morning now, so the server will not be back today.
I'm sorry I don't have better news for you all. I believe this has been the longest period of downtime for the whole server network we've had since it began 8 years ago. Hopefully this record-breaking maintenance won't last too much longer.
That picture feels fairly accurate...
I got support on the phone this morning, over 7 hours ago, and we managed to make some progress by solving one of the issues preventing further work on this in just over an hour. However I have not been able to talk to support in the last 5-6 hours so nothing has really moved since then.
The server is currently completely offline, with no access to the internet, and has been that way since yesterday. I cannot login remotely, and after paying for separate "physical" access via usb in the datacentre yesterday (which we only got working earlier today) I can see that I cannot communicate with any other server over the internet from it, except the gateway which would connect it to the internet. I have not yet been able to determine the cause, and am really just waiting for our host to do more debugging from their end. I do not believe I will hear from them until tomorrow morning now, so the server will not be back today.
I'm sorry I don't have better news for you all. I believe this has been the longest period of downtime for the whole server network we've had since it began 8 years ago. Hopefully this record-breaking maintenance won't last too much longer.
That picture feels fairly accurate...
"Clothes make the man. Naked people have little or no influence on society." - Mark Twain
- Zedwick
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Re: Sudden Server Maintenance
by BengalBoi » Tue Feb 11, 2020 6:23 pm
Damn. These last two days were my days off work. I was gonna do some projects on the server. What timing.
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Re: Sudden Server Maintenance
by JuliePoo » Tue Feb 11, 2020 9:19 pm
Luckily i have 5 more days of holiday to catch up when the servers are back online 
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Re: Sudden Server Maintenance
by IUALUM83 » Wed Feb 12, 2020 12:31 am
So it is the 11th and I am going through Minecraft Withdraw...……… help me as I "Can't connect to server".
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Re: Sudden Server Maintenance
by Kaneda89 » Wed Feb 12, 2020 4:45 am
good luck zed, hope everything turns out ok
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Re: Sudden Server Maintenance
by Zedwick » Wed Feb 12, 2020 1:29 pm
A small but important update: the server machine is communicating with the internet again.
I am now working on the original issue with the database which, in my attempt to fix, highlighted the larger (now resolved) connectivity problem.
I am now working on the original issue with the database which, in my attempt to fix, highlighted the larger (now resolved) connectivity problem.
"Clothes make the man. Naked people have little or no influence on society." - Mark Twain
- Zedwick
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- Posts: 1900
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Re: Sudden Server Maintenance
by chester1525 » Wed Feb 12, 2020 4:21 pm
That is some beautiful cable routing. Nice job Zed!
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